Refund policy

60-day return window

You may request a return within 60 days after receiving your order.

Before sending an item back

Email info@omniofferings.com with your order number and the item you want to return. Please wait for return instructions before shipping anything. Fulfillment locations can vary, and items sent without authorization may not reach the correct return location.

Return eligibility

Items must be returned in the condition received, unused, with their original packaging, accessories and proof of purchase. We may reduce or decline a refund if an item is returned used, incomplete or damaged for reasons unrelated to delivery.

Damaged, defective or incorrect items

Inspect your order when it arrives. If an item is damaged, defective or different from what you ordered, contact us as soon as possible with your order number and clear photos. When we confirm the issue, we will provide an appropriate replacement or refund at no additional return-shipping cost to you.

Return shipping

For change-of-mind returns, return-shipping costs are the customer's responsibility. We do not charge a restocking fee. Original shipping charges are not refundable unless the order was damaged, defective or incorrect.

Refunds

We will email you after the return is received and inspected. Approved refunds are issued to the original payment method, usually within five business days of inspection. Your bank or payment provider may need additional time to post the credit.

Order changes and cancellations

Contact us as soon as possible. We will try to help, but changes or cancellations cannot be guaranteed after fulfillment has started.

Contact

Questions about a return? Email info@omniofferings.com. This policy does not limit rights provided by applicable consumer-protection laws.